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Privacy Policy

Introduction

This is the privacy policy ("policy") of W Squared Media Ltd, a virtual creative agency specialising in brand strategy, brand identity and creative design. In this document, "we", "our", or "us" refer to W Squared Media Ltd.
We are company number 12750999, registered in North Wales.
Registered office address: The Yew Tree Inn, High Street, Gresford, Wrexham, United Kingdom, LL12 8RF

GDPR: Data Privacy Notice

At W Squared Media Ltd, we are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

If you have any questions regarding this policy, or our privacy practices, please contact us via email at gdpr@wsquared.co.uk or in writing to Data Protection Officer, W Squared Media Ltd, The Drifthouse, Stonehall Barns, Cymau Lane, Cymau, Flintshire, LL12 9TQ

Processing information about you

The law requires us to determine under which of six defined basis we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is now longer relevant, then we shall immediately stop processing your data.

If the basis changes, then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

How do we collect information about you?

We obtain information about you when you use our website, including when you contact us about our products of services, to make an enquiry for work, request to receive one of our newsletters, or to view the information on our website.

What type of information do we collect about you?

The personal information that we collect might include your name, email address, IP address, physical address, location or information regarding pages on our website that you accessed and when they were accessed.

If you receive marketing communications from us, or see advertising from us, your information is not held by us and is instead held by our third party data collection and processing providers, who specialise in secure online capture and processing of internet data. Please see below for further information.

How do we use your information?

We may use various data about you for various purposes connected with providing our services to you, the client.

We may use data about you for the following purposes:
- Entering into and managing our commercial relationships with you;
- Communication with you in relation to service provisions, issues or handling your enquiries;
- Sending you marketing and/or promotional materials that we deem will be of interest to you (you can unsubscribe at any time);
- Our record keeping and company administration;
- To comply with legal and regulatory obligations;
- For internal reporting and benchmarking;
- To protect our business, properties and systems, or to establish, protect or defend our legal rights;

How long is your information retained for?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract that you hold with us, or where required to by law. We review our retention periods for personal data on a regular basis.

Who has access to your information?

We may pass your information to Third Party Service Providers working on our behalf for the purpose of completing tasks and providing services to you on our behalf, or improving our marketing communications. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service. We will not release your information to third parties for them to use for their own direct marketing purposes, unless requested to do so by you, or if we are required to by law.

We do not sell or rent your information to third parties.

What are your choices?

If you do not want to receive direct marketing communications from us, then you can select your choices from the relevant boxes on the form. You can change your preferences at any time by contact us via email at gdpr@wsquared.co.uk

How can you access or update your information?

The accuracy of your information is important to us. If you would like to update the information we hold about you, feel the information we hold is inaccurate or out of date, or would like to be removed from our system, please contact us via email at gdpr@wsquared.co.uk or in writing to Data Protection Officer, W Squared Media Ltd, The Drifthouse, Stonehall Barns, Cymau Lane, Cymau, Flintshire, LL12 9TQ

Cookies

Like most websites, our website uses cookies. These are small pieces of information sent by our website to your computer that allow our website to recognise you when you visit us. They collect statistical data about your browsing actions and patters and do not identify you as an individual. This helps us to improve our website and deliver a more personalised service to our users.

Cookies can be turned off by changing the settings in your browser preferences. Turning off cookies may result in a loss of functionality when using our website.

Links to other websites

Our website, may contain links to external websites run by separate organisations. This privacy notice only applies to our website. We cannot be held responsible for the privacy policies and practices of other websites, even if they are accessed from our website.

Transferring your information outside of Europe

The information which you provide to us whilst using this website may be transferred to countries outside of the European Union ("EU"), including but not limited to our servers, or integrated web services. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are agreeing to this transfer, storage and processing. If we do make this transfer, we will take steps to ensure that appropriate security measures are in place with the aim of ensuring your privacy rights are maintained as outlined in this policy.

If you engage in our services from outside of the EU, your information may be transferred outside of the EU in order to provide you with those services.

Website Tracking

At times, we may use website recording services such as HotJar. These products may record mouse clicks, mouse movements, page scrolling and any text keyed into web forms. The information collected does not include bank details or sensitive personal data. This data is for internal use only by W Squared Media Ltd.

This information is used to help improve our website usability and for statistical reporting.

Privacy of minors

The privacy of minors is of a concern to us. If you are aged 16 or under, please get your parent and/or guardian's permission before you provide us with personal information.

Resources and further information

Twitter Privacy PolicyInstagram Privacy PolicyGoogle Privacy PolicyOverview of the GDPR - General Data Protection Regulation

For full details of personal data and your rights, please visit the Information Commissioners Office Website at https://www.ico.org.uk

Policy Review

This policy is maintained under regular review. We may update this privacy policy from time to time. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to retain a copy for your records.

Policy Last Updated: 01/09/2020

If you have any questions regarding our policy, please contact us.

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